Seen. Everywhere.

Position One for Orthotic Insoles Against Amazon and eBay

How Absolute Digital Media took a British insole manufacturer from 312 to 23,957 monthly organic sessions and to the top of the category’s core commercial term.

Walking and hiking, the activity FootActive insoles support

What did Absolute Digital Media achieve for FootActive?

Absolute Digital Media's SEO campaign for FootActive delivered 23,957 monthly organic sessions (from 312), 861 keywords in the top three (from 6), +448% revenue and +10 Domain Rating points (14 to 24).

Walking and hiking, the activity FootActive insoles support
The client

A specialist manufacturer in a health-adjacent category

FootActive manufactures arch support and orthotic insoles for a range of clinical and everyday uses, alongside a footwear range built around the same principle.

The category places the business in a specific position. It sells a product that people buy because something hurts, which means it is competing in a health-adjacent market where advice, accuracy and credentials are assessed differently from ordinary retail. It is also competing against Dr Scholl, a household name with decades of brand recognition, and against Amazon and eBay, which held prominent positions on the core commercial terms. FootActive’s ambition was to take those terms as the specialist, and it did.

The results

From 312 sessions to 23,957, and to the top of the category

Traffic, keyword and Domain Rating figures are from Ahrefs Site Explorer, UK database. From the client’s reporting: revenue up 448%, new users up 313%, organic search visibility up 287%. Keywords in positions four to ten rose from 23 to 1,255. The peak exceeded the site’s pre-update level by more than 7 times.

23957
Monthly organic sessions, from 312
861
Keywords in the top three, from 6
+448%
Revenue, client reporting
+10
Domain Rating points, 14 to 24
Independently judged

A multi-award-winning agency

European Agency AwardsIntegrated Agency of the Year - SilverEuropean Agency Awards 2026European Search AwardsBest Use of Search B2C (PPC) Small (The Swallow Co.)European Search Awards 2026UK Digital Excellence AwardsStandout B2C Ecommerce Website of the Year (Stelrad)UK Digital Excellence Awards 2026UK Paid Media AwardsBest Integrated Paid Media CampaignUK Paid Media Awards 2026UK Agency AwardsBest New Business CampaignUK Agency Awards 2025UK Search AwardsBest Use Of Search (Retail/Ecommerce) - SEOUK Search Awards 2024European Agency AwardsIntegrated Agency of the Year - SilverEuropean Agency Awards 2026European Search AwardsBest Use of Search B2C (PPC) Small (The Swallow Co.)European Search Awards 2026UK Digital Excellence AwardsStandout B2C Ecommerce Website of the Year (Stelrad)UK Digital Excellence Awards 2026UK Paid Media AwardsBest Integrated Paid Media CampaignUK Paid Media Awards 2026UK Agency AwardsBest New Business CampaignUK Agency Awards 2025UK Search AwardsBest Use Of Search (Retail/Ecommerce) - SEOUK Search Awards 2024
The challenge

Four constraints on a health-adjacent retail estate

The strategy

The choices that shaped the account

Walking and hiking, the activity FootActive insoles support
Walking and hiking, the activity FootActive insoles support
Walking and hiking, the activity FootActive insoles support
Walking and hiking, the activity FootActive insoles support
Walking and hiking, the activity FootActive insoles support
Walking and hiking, the activity FootActive insoles support
Walking and hiking, the activity FootActive insoles support
01 The choice

Answer the update rather than work around it

The strategy was set and led by Ben Austin. The Medic update assessed whether a site offering health-adjacent information demonstrated the expertise, authority and trustworthiness to do so, and the recovery had to satisfy that criterion rather than route around it. The rejected alternative, and the standard response across the category, is to publish more and build more links. On pages reassessed for demonstrated expertise, additional content of the same kind reinforces the assessment and links do not address a quality judgement at all. Work started on the two pages carrying the most traffic and the most transactional intent, the homepage and the arch support insoles page, both completely restructured, rewritten and re-audited to establish who FootActive is, what qualifies it to advise on foot health, and what the products actually do. The uplift from that exercise alone was substantial, and it confirmed the diagnosis before any further budget was committed.

Walking and hiking, the activity FootActive insoles support
02 The choice

Build a foot problems section, not a blog

Nobody searches for an orthotic insole without a reason. They search because their heel hurts in the morning, or their arches have collapsed, or their Achilles is inflamed. Those searches happen first, they carry substantial volume, and a manufacturer that can explain the condition properly is better placed to rank for them than a marketplace listing ever will be. The section was expanded continuously against the enquiries FootActive’s own customers were making and the related search queries those generated, so the content followed real demand rather than a content calendar. The Achilles tendonitis page holds position one on its lead term with 291 ranking keywords. The flat feet page holds position three for insoles for flat feet, a term carrying 2,200 monthly searches. The approach also does the E-E-A-T work: a page that explains a condition accurately demonstrates expertise in a way a product description cannot.

Walking and hiking, the activity FootActive insoles support
03 The choice

Migrate and redesign during the quiet period

The Magento 1 to Magento 2 migration and full redesign were scheduled into the slower trading period rather than deferred until performance recovered. Migrations carry risk and consume attention, and the instinct after an algorithm reassessment is to freeze everything until the numbers stabilise. That reasoning inverts the calculation. The quiet period is when the disruption costs least, and delaying a migration until performance has recovered means taking the risk when there is more to lose.

Walking and hiking, the activity FootActive insoles support
04 The choice

Point digital PR at the marketplace gap

The site’s authority was reasonable for its size and the commercial terms were held by Amazon and eBay, so digital PR campaigns were built as a core component of the integrated strategy rather than as an add-on. Domain Rating moved from 14 to 24 across the recovery, 10 points against a traffic increase of more than 76 times, because the authority build brought the site into contention on the commercial terms and the content and structure produced the scale.

Walking and hiking, the activity FootActive insoles support
05 The choice

Run SEO against paid media performance data

Content opportunities were identified in part from the paid media team’s sales performance data, surfacing keywords and pages that were converting in paid and were not yet covered organically. Most agencies keep the two channels separate and report separately. Paid search data is the fastest available evidence of what converts, and using it to direct organic content means the SEO programme is built on demonstrated commercial value rather than on estimated search volume.

Walking and hiking, the activity FootActive insoles support
06 The choice

Fix the journey with heatmaps, not assumptions

Heat mapping and customer behaviour analysis identified where users stalled and left between landing page and checkout, with design and functionality changes made against that evidence. Revenue rose 448% against the traffic increase, and the gap between those two numbers is the conversion work.

The team behind the campaign

Who worked on this account

The results

What the campaign achieved

Organic traffic grew from 312 to 23,957 monthly sessions, finishing more than 7 times above the level the site held before the Medic update. Keywords in the top three grew from 6 to 861, and positions four to ten from 23 to 1,255, all from Ahrefs Site Explorer, UK database.

Revenue rose 448% and new users rose 313% on the client’s own reporting, with organic search visibility up 287%. Domain Rating moved from 14 to 24, 10 points against a traffic increase of more than 76 times, because authority brought contention and the content produced the scale.

Page Lead keyword Volume Position
Homepage orthotic insoles 1,600 1
Arch support insoles foot arch support 800 1
Footwear slippers with arch support 1,000 1
Achilles tendonitis achilles tendon support 800 1
Slippers orthopedic slippers 600 1
Plantar fasciitis insoles plantar fasciitis insoles 6,000 3
Shoe insoles shoe insoles 3,700 3
Flat feet insoles for flat feet 2,200 3
Orthopaedic shoes for women orthopedic shoes for women 3,700 4
Orthopaedic shoes orthopedic shoes 6,100 6
Flip flops and sandals arch support sandals 2,600 6

Source: Ahrefs Site Explorer, UK. Position one for orthotic insoles is the standout. It is the category's core commercial term, it was held by Amazon and eBay alongside the established brands, and a specialist manufacturer took it on a Domain Rating of 24. The homepage grew from 242 monthly sessions to 2,399 and from 72 ranking keywords to 317, and the category and condition pages beneath it now carry between 169 and 454 ranking keywords each.

In their words

What FootActive say

Frequently asked questions

Frequently asked questions

How do you recover from a core algorithm update?

By identifying what the update assessed and satisfying it. The Medic update judged whether health-related content demonstrated the expertise behind it, so the recovery meant rebuilding the pages to establish who the business is and what qualifies it, rather than publishing more content or acquiring more links.

Can a site exceed its pre-update performance after a major algorithm update?

Yes, where the underlying business is sound and the diagnosis is correct. FootActive recovered from a low of 312 monthly sessions to 23,957, more than 7 times the level the site held before the update.

Can a specialist retailer outrank Amazon and eBay?

On terms where the marketplace cannot answer the intent, yes. FootActive holds position one for orthotic insoles on a Domain Rating of 24. A buyer researching a foot condition needs an explanation the marketplace has no page for, and a manufacturer can provide it.

Should an ecommerce site build condition or problem pages?

Where the product is bought to solve a problem, yes, and they are usually the largest untapped demand in the category. Customers search the problem before they search the product, those searches are less contested, and the pages demonstrate the expertise that health-adjacent sites are assessed against.

When should a platform migration be scheduled?

During the slowest trading period, and not deferred until performance recovers. Migration disruption costs least when there is least trading to disrupt, and postponing it means carrying the risk when the business has more to lose.

Should paid search data inform SEO content?

It should, and most agencies keep the two apart. Paid is the fastest available evidence of what converts, and building organic content against demonstrated commercial performance produces a better return per page than building against estimated search volume.

How much authority does it take to compete in a health-adjacent category?

Less than the competitive set suggests. Domain Rating moved 10 points here while traffic grew more than 76 times, because authority brought the site into contention and the content and structure decided the positions.

How long does core update recovery take?

The first uplift here came from rewriting two pages and appeared quickly. Full recovery to pre-update levels arrived inside 18 months, and the growth beyond that accumulated over the following 3 years. Content-led recovery is slower than most clients expect and considerably more durable than the alternatives.

Work with us

Lost visibility to an algorithm update?

If an algorithm update removed your visibility, the fix is whatever the update was asking for, and it is rarely more content and never more links. FootActive answered the question the update asked and finished 7 times above where it started.